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Have some questions in your search for love? Choose one of the main topics below or scroll through the list for answers to Click2Asia.com's most frequently asked questions.

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Username/Password
My Profile
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Joining/Subscribing
Gift Certificates
Searching
Crush List
HitCounter Meter
Prop
Anonymous Emailing
Click2Asia.com's Newsletter
Resigning from Click2Asia.com
Flirts
Emails
Instant Messaging/IM
Blocking
Misc.

Joining/Subscribing

What credit cards does Click2Asia.com accept? Display All
Click2Asia.com accepts

  • American Express

  • Discover

  • Master Card

  • Visa
I'm having trouble registering to Click2Asia.com. What do I do? Display All
If you're having trouble registering, go to New Membership Registration for more information. If you?re still having trouble, contact us .
Why isn't my billing information being accepted/saved when I enter it? Display All
If you're having trouble with your billing information not being accepted or saved, it could be for a few reasons:
  • Incorrect/Invalid credit card number
  • Expired credit card
  • Credit Card over limit
  • Incorrect/Invalid online check information
Please verify your paypal account with www.paypal.com. If you still experience problems, please contact us .
Why was my subscription automatically renewed? Display All
If you pay by credit card, you are charged immediately for your subscription package. When your initial subscription term expires, we automatically renew your subscription each month unless you choose a different subscription package or resign your Click2Asia.com subscription prior to that date.
How do I re-instate my subscription? Display All
Simply contact us <http://www.click2asia.com/contactus> and we?ll help you reinstate your subscription.



I bought a 3-month subscription and have used only 1 month. Will I be refunded for the remaining 2 months? Display All
Click2Asia.com does not pro-rate subscriptions.

If you resign after your first month, your subscription will remain active for the remainder of your initial term. You will keep subscription access during this period.
Trouble logging into Click2Asia.com? Display All
Click2Asia.com's login system causes a "cookie" to be set in your browser. This cookie will remain active for the duration of your "log in" session. Only necessary information, which is encrypted, will be in the cookie.
  • Make sure your browser is set to accept cookies. Refer to your browser's help section on how to set your browser to accept cookies.
  • Make sure that your computer is set to the correct date and time. An incorrect date and time can cause log in problems.
  • Also check that your password is correct. To get your password emailed to you, click here.
  • What are my payment options? Display All
    Click2Asia.com uses Paypal exclusively as our payment processor. Paypal accepts payment in the methods listed below. Just visit our subscription page , which will walk you through the process.


    * Credit Card

    * Mail a check or money order

    * echeck
    (delay in activation may occur until check is cleared)
    Where do I mail my check or money order? Display All
    You may pay by mailing a check or money order in U.S. funds to

    Click2Asia.com

    Attn: BILLING

    1334 Parkview Ave Suite 260

    Manhattan Beach, CA 90266

    USA

    Please include your full name, registered username, and registered email address to ensure that we credit payment to the correct membership.
    What are your subscription packages and pricing? Display All
    Click2Asia.com uses PayPal as our exclusive online payment processor. Click2Asia.com Subscription Packages and Prices are as follows:

    Subscription Packages

    Lifetime for $499.99
    12 months for $119.99
    Save 50 % per month
    6 months for $89.99
    Save 25 % per month
    3 months for $49.99
    Save 15 % per month
    1 month for $24.99
    Month-to-month subscriptions are available for credit card and e-check purchases only.

    If you are paying by credit card, you will be charged immediately for your subscription package. When your initial subscription term expires, we will automatically renew your subscription each month unless you choose a different subscription package or resign your Click2Asia.com subscription.
    All subscription fees are non-refundable
    What is a Click2Asia Gift Certificate? Display All
    Click2Asia Gift Certificates are gift subscriptions/event admissions you can purchase for others. At the time of purchase, you do not need to state what the gift will be for, just confirm the denomination. Once you purchase, you will be given a unique gift code to give to anyone eligible for Click2Asia membership upgrade or admission to Click2Asia Speeddating / Party Events.
    How do I redeem my gift certificate? Display All
    If you have been given a Click2Asia Gift Certificate, you may redeem your gift certificate to upgrade your basic membership for 1 month of premium membership or you can apply the gift certificate towards admission for a Click2Asia Speeddating or Party Event. (Click2Asia Poker events are exempt from gift certificate redemption). If you choose to redeem your gift certificate for Speeddating, your admission will be conditional upon availability. Should you be waitlisted for the event, your Gift Certificate will still be eligible for future redemption. If you have any specific questions regarding redemption, please email info@staff.click2asia.com
    What is the 3 day trial? Display All
    The 3 day trial is a way for new and basic members can try out all the features of Click2Asia premium. Just sign up through the designated link and complete the registration process.
    I thought the 3 day trial was free, why do I have to include a credit card #? Display All
    The 3 day trial is free. The credit card is requested and will not be billed unless you choose to keep a subscription following the trial period.


    If you've done all this and continue to have difficulties, please contact us, and we'll be happy to help you.

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